Unlimited, Reserved Desk, Office Pod, and Private Office members have 24/7 access using a personal door code. Public lobby hours are Monday–Friday, 9 AM–5 PM, excluding holidays. Day passes can be used Monday–Friday, 9 AM–8 PM.

Please keep open desks clear overnight. Unlimited membership includes a personal storage locker. Reserved Desk includes your own desk and storage so you can leave your setup in place. Office Pod and Private Office plans provide dedicated space and storage. Contact our team about oversized items or additional storage.

It does not come included, but you can select the add-on option for “Virtual Office” at checkout (+$15/month). It includes your personal mail folder, as well as mail management software/app for shreds, scans, forwards, and pickup requests. You also get your logo displayed in our lobby!

Createscape has an equipment checkout station with keyboards, mice, laptop chargers, phone/tablet chargers, headphones, microphones, and so many more adapters and cables. There are also laptop stands and monitors available in each work room. All our equipment is free for members and guests to use for 1 day at a time on a first come, first serve basis.

If you are bringing a guest in for a short meeting (1 hour or less) in the open seating areas or for a meeting room reservation, they do not need to check in unless you want to direct them to get a guest code from our welcome desk. Open Desk Membership does include 2 guest day passes each month however, so if you want to put those to use just have them sign in at the tablet in our lobby.

We welcome well-behaved, quiet dogs at our office as long as you agree to and fill out our pet policy form so we can keep it on file. Just make sure to take them outside regularly, use a leash when appropriate, and keep an eye on them at all times.

Meeting room booking credits and guest passes are refilled on your member account each month but they do not roll over so they can only be used during the month period that they are assigned.

Save with a six-month minimum commitment: Unlimited is $169/month, Reserved Desk is $289/month, and Office Pod is $499/month. Discounts cannot be combined. Early termination costs 50% of the remaining monthly fees. After six months, the plan continues month-to-month at the same rate. Please give us a heads-up by the end of month four if you do not plan to continue. Contact us for Private Office terms.

Use the member app or contact our team to request a plan change for an upcoming billing period. Contact us about mid-month changes and any applicable proration. Cancellation requires written notice by email or through the app: at least 7 days for month-to-month coworking, or 30 days before the end of the term for Private Offices. Memberships cannot be paused, and the current paid period is not refunded. Ending a six-month commitment early costs 50% of the remaining monthly fees.

Phone calls and conversations are welcome when voices stay courteous to people working nearby. We have seven call rooms, including two that can be reserved. Please respect reservations and check availability before using a room for a private call.

Our large, free parking lot is located around back of the building next to our main entrance. There is additional parking in front of the building as well as alongside nearby neighborhood streets. A bike rack is located next to the main building entrance around back. Vehicles must not be parked in our parking lot longer than 24 hours at a time. Building security periodically monitors the parking lot for abandoned vehicles and other issues.

There are a lot of awesome East Austin places nearby to get drinks, breakfast, lunch or dinner. Native Grocery is located across our parking lot and serves tacos and Mediterranean food. Flitch Coffee is located just a couple blocks down the street for those who want expanded coffee options. Check out our full list of recommendations here.

We offer a 10% discount for military, students, teachers, artists, and nonprofit organizations. Team discounts are 10% for 2–3 people and 20% for 4 or more. Discounts cannot be combined: a nonprofit team of three receives 10% off total. Apply at createscapework.co/discounts.

Large packages, shipments, and boxes (exceeding 4 feet in any dimension) must be picked up within 2 business days due to limited storage space at our office.

We cannot accept pallet shipments unless advance notice is provided. If informed ahead of time, we can coordinate the transfer directly into a new vehicle at the time of delivery.